The Problem

Hamburger Mary’s started as a small, family-run operation with little focus on financial management. As they expanded into a network of locally owned franchises, the company struggled with a lack of control and visibility into its financial health. They relied on outdated methods, like checking bank balances to manage cash flow and reviewing Profit & Loss statements only once a year. With multiple contracted services, including a local CPA, the business found itself disorganized, inefficient, and facing rising costs.

The Solution

Hamburger Mary’s partnered with Back Office to streamline their financial management and gain better insight into their operations.

By consolidating accounting, payroll, and financial reporting into a single platform, they gained access to real-time financial data, including weekly P&L statements, balance sheets, and cash flow reports. Back Office helped bring clarity and consistency to their financial processes, allowing them to make smarter decisions and manage costs more effectively.

Results

With Back Office’s support, Hamburger Mary’s evolved from a small operation into a thriving enterprise. The introduction of consistent weekly financial reviews and a consolidated accounting service helped the company make smarter, more informed decisions that directly improved profitability and efficiency.

“Being accountable weekly through Back Office for performance and profitability made us grow up as a company. We moved from relying on bank balances and annual P&Ls to having immediate control and understanding of our financial position, all in one platform.”

With this newfound financial clarity, the team was able to make more data-driven decisions, allowing them to identify inefficiencies early and capitalize on opportunities for growth. The continuous support and training from Back Office also enabled their staff to become more financially knowledgeable, contributing to a more informed and confident workforce. As the company expanded, they found themselves better equipped to manage the complexities of a growing business while maintaining financial discipline.

Solution—Back Office Accounting: The Hamburger Mary’s team utilized Back Office accounting to streamline their financial processes, enabling real-time insights and weekly performance reviews for better decision-making and operational efficiency.