TPC Sawgrass Dining Room
Case Study > Hospitality

TPC Golf Course Properties Leverage Back Office for Chefs

TPC Golf Course Properties Leverage Back Office for Chefs

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Executive Summary

Mohammed Azar, Corporate Chef for PGA Tour and TPC Golf Course Properties, needed better visibility into food and labor costs across 16 properties. Manual invoice entry and tracking slowed operations and pulled chefs away from the kitchen. By partnering with Back Office, TPC streamlined food cost and labor management. Automated invoice scanning and real-time dashboards now provide instant insights, reducing manual work and improving financial oversight, resulting in faster reporting, more efficient kitchens, and more time for chefs to focus on food—driving better outcomes across all properties.

The Problem

Mohammed Azar, the corporate chef for PGA Tour and TPC Golf Course Properties, oversees 16 TPC properties and the PGA Tour headquarters. In managing these locations, he faced a significant challenge: the need for comprehensive visibility across all properties’ operations, specifically regarding financial data, food costs, and labor management. Traditional methods of invoice processing and data tracking were time-consuming, requiring chefs to manually input information and validate invoices, which detracted from their time in the kitchen and hindered operational efficiency.

The Solution

Back Office partnered with TPC to provide a streamlined solution for managing food costs and labor across multiple properties.

With Back Office, Mohammed can easily scan invoices, which are then automatically translated into usable data. This reduces the need for tedious manual entry and allows for quicker validation of prices and items purchased. By utilizing the software’s dashboard, he can monitor key metrics such as food costs and labor expenses in real-time, enhancing overall visibility and control over the financial aspects of each property.

Results

By implementing Back Office, Mohammed has experienced significant improvements in efficiency and productivity. He can now generate monthly reports at any time, offering insights into food and labor costs effortlessly. The initial workload associated with invoice processing has decreased substantially, enabling chefs to focus more on recipe development and culinary creativity. This has ultimately led to a more efficient kitchen environment and improved operational outcomes.

“I would highly recommend Back Office because it gives chefs so much more time.”

– Mohammed Azar, TPC Golf Course Properties

Back Office has supercharged how PGA Tour and TPC Golf properties manage their food costs and labor operations. With its innovative technology, chefs can now dedicate more time to what they do best—creating exceptional dining experiences—while maintaining a keen eye on financial performance across all properties.

About TPC Golf Course Properties

Owned, operated, and licensed by the PGA TOUR, the TPC Network is comprised of more than 30 premier private, resort and daily fee golf properties designed by some of golf’s most elite architects. Each TPC has hosted or has been designed to host TOUR-sponsored golf tournaments. Since TPC Sawgrass first opened its world-renowned PLAYERS Stadium Course in the fall of 1980, TPCs have provided the PGA TOUR with rent-free venues for tournaments, helping to boost championship golf purses and increasing charitable donations to grassroots non-profit organizations. At the same time, TPCs have provided recreational golfers with the unique opportunity to test their skills on the same layouts where the world’s best golfers compete.

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Food Cost Management

Back Office’s Food Cost Management solution provided Mohammed and his team with a streamlined approach to managing food and labor costs across their properties. By enabling automated invoice scanning, the system eliminated the need for manual data entry, drastically reducing time spent on invoice validation and tracking. Real-time access to key financial metrics empowered Mohammed to monitor food and labor costs with ease, improving visibility and decision-making.

75%

Administrative Time Savings

Mohammed’s 16 TPC Golf Course Properties significantly streamlined administrative tasks, through Back Office, resulting in a sharp reduction in time spent on manual processes. By automating key functions like invoice validation and report generation, they now spend less time on routine data entry. This efficiency boost has led to faster decision-making, improved workflow, and a more productive work environment, allowing teams to focus on higher-priority tasks and enhancing overall operational effectiveness.

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