Director of Customer Experience
Brittany Ward is the Director of Customer Experience at Back Office by Buyers Edge Platform, where she leads teams focused on customer onboarding, adoption, and long-term success. With more than 15 years of experience in customer success and leadership, she is passionate about building high-performing teams and helping restaurant operators leverage technology to achieve lasting business success.
Running a restaurant is no easy feat. Between managing fluctuating costs, navigating razor-thin profit margins, and juggling compliance with financial regulations, restaurant accounting can feel like a full-time job in ...
Brittany Ward
Restaurant labor cost represents one of the largest expenses for restaurants, often accounting for 25–30% of total sales. Managing these costs efficiently is critical for profitability and operational sustainability. Labor ...
Brittany Ward
Your restaurant payroll software is a key investment on two fronts: for your employees, to ensure they’re promptly & accurately paid, and for your management staff, to help streamline the ...
Brittany Ward
You may be asking, how does payroll work? That is, what should payroll look like for a restaurant? We’ll start with the basics. What is payroll? Payroll is the business ...
Brittany Ward
Restaurant payroll is an important aspect of financial management for restaurants. It includes wages, tips, overtime, and any other benefits or compensation they may be entitled to. By tracking employee ...
Brittany Ward