Disconnected Software is Costing Your Restaurant More Than You Think

Nervous manager checking restaurant finances

In 2025, running a restaurant requires more than just great food and customer service—it demands cohesive operational efficiency powered by smart technology. Yet, many restaurant operators still struggle with siloed systems that don’t communicate effectively. A disconnected restaurant technology stack can cause all kinds of problems. When your POS, inventory, payroll, online ordering, and third-party […]

Empower Restaurant Management for Success Through Operational Autonomy

Coffee shop manager works on a computer and talks on a phone in a cafe

General Managers are the heartbeat of any successful restaurant operation. Their leadership, adaptability, and execution skills determine both the short-term and long-term success of the business. Yet GMs often face mounting challenges—tight profit margins, team member issues, and changing customer demands—that make consistent performance a daily challenge. The solution? Operational autonomy. By demonstrating trust in […]

Optimizing Restaurant Operations: The Power of Regular Assessments

A group of restaurant staff optimizes restaurant operations as a team effort.

In today’s competitive food industry, restaurant operations are the cornerstone of efficiency, profitability, and long-term success. While innovative menus and creative marketing strategies may attract diners, it’s operational excellence that keeps them coming back. Regular operational assessments are crucial for identifying areas where your restaurant can streamline processes, cut costs, and improve the overall guest […]

Understanding and Managing Restaurant Labor Costs

Cafe owner using technology to manage labor and control restaurant labor cost

Understanding and managing restaurant labor costs plays a significant role in profitability and is crucial for your management team to understand. Labor costs include wages, benefits, payroll taxes, and other mandatory contributions, making them a critical factor in determining a restaurant’s profitability. Successfully managing labor costs can be the difference between a thriving restaurant and […]

Menu Engineering: A Guide to Revamping Your Restaurant’s Menu

A waitress takes an order from a guest holding a menu

Imagine applying the meticulous precision of engineering to the art of crafting a restaurant menu. Menu engineering is not just about listing dishes; it’s a strategic blueprint for boosting profits and delighting diners, making it a vital tool for savvy restaurant owners. Engineering a menu involves analyzing dishes to determine their popularity and profitability, enabling […]

Understanding California’s SB 478 and Its Impact on Restaurants

Wait staff advises customer on menu.

New legislation can bring both challenges and opportunities. One such example is California’s “Honest Pricing Law” (SB 478), which went into effect on July 1, 2024. The law affects a wide range of businesses, from hotels and resorts to concert ticket retailers. For restaurant owners and managers, understanding and adhering to this law—which aims to […]

Revolutionize Tipped Wage Management with Automation

Paying for your bill tab at a restaurant café with cash money.

Labor costs represent a significant portion of a restaurant’s expenses, so efficient management of server minimum wage and tipped wages is paramount. Operators must handle tipped wages precisely to maintain profitability and ensure compliance with federal and state regulations. Innovative solutions like Back Office’s new tipped wage automation feature are transforming how restaurants handle their […]

Streamline Restaurant Inventory With Software and Automation

Tablet in hands, digital invoice and delivery man with restaurant stock

Effective inventory management is a cornerstone of restaurant success. Every ingredient, utensil, and napkin represents not just a cost but also an opportunity for profit or loss. In an industry where every plate served and dollar earned counts, masterfully managing inventory is a critical skill that can take years to hone. Understanding the importance of […]

Unlock Efficiency in Restaurant Operations with POS Integration

Cashier at pos terminal for credit card payment

In the fast-paced world of restaurant operations, efficiency isn’t just a goal—it’s a necessity. Every day, tasks and responsibilities mount, including payroll, payment processing, vendor management, sales tracking, and general accounting. Zoom out to a monthly or quarterly outlook, and you’ll also need to handle inventory management and tax reporting. Without efficiency in these processes, […]

Restaurant Tech to the Rescue: Save Time & Money with Back Office

Restaurant operator using restaurant technology to check inventory.

With today’s lingering economic uncertainty, marked by rising food costs, persistent labor challenges, and intensifying competition, restaurant technology has emerged as a particularly effective tool for owners and operators committed to building a successful, lasting business. Of course, the value of technology in the restaurant field isn’t new. The Covid-19 pandemic sparked rapid, wide-scale adoption […]